Posts Tagged ‘mentor’

Sunday, August 16th, 2009

Magnificence in Life: my story of Bill Campbell at Apple now at Intuit

HosokawaRoshi38

Ro: Present, Appearance
Do-do:  Magnificent

Magnificence in Life: my story of Bill Campbell.

How one man helped me take the leap to do a startup

bill_campbell

Bill Campbell

Apple BOD

Chairman, Intuit

Former CEO Claris

Former CEO Go Corporation

EVP Apple USA, Sales & Marketing

Former Coach (In real life :) )

It all started in 1987, when I was called to fly to Ann Arbor, Michigan. One of Apple Computer’s potential large customers we were trying to convert to Macintosh Domino’s Pizza was having some problems. A big presentation was schedule for Friday, and here it was Monday of that week and things were simply not working. I was on a plane Tuesday morning- my first visit to the Domino’s campus.

Dominos pizza

It was typical, software on PC’s was still evolving, and applications for pre-web e-commerce and brand catalogs were all done as one-offs. Tuesday to Thursday was spent in this beautiful FLW Prairie Style offices working to show how Macintosh could completely change the way Domino operated.

Friday came, a beautiful sunrise hit us as we raced to finish the last 3 days and nights work. Physically exhausted, but charged we walked into the conference room. A tall man, dressed in a suit with a big smile on his face walked over to me- giving me a big hug and loud pats on the back.

“Hello Samir, I’m Bill Campbell. Thanks for the work to help Apple USA out today.”

And that’s the first time I met Bill.

apple_logo_(640x480)

Over the years Bill became a very important mentor to me with his attitude, energy, coaching and of course the twinkle in his eyes. Probably the most important time, when I was trying to decide to do something at Apple or so a startup- Bill was at Claris as CEO. Over lunch,  I remember his words clearly to this day:

“There are only two types of companies- startups and departments of large companies. Decide what you want to be and do it 100%”

These are simple but very power words that had a deep impact on me. Coming from someone at a large corporation that had started in a garage, it really summed up what I needed thinking through. I realized I wanted to go back to my roots as an entrepreneur, and this was one of the most life changing decisions I made.

Following this period in history, Bill left Claris to become CEO of Go, as Apple did not spin-off Claris completely- it remained in Bill words, a department of a large company. Bill went on to become CEO of Go, then Intuit, and finally returned to Apple as Chairman of the Board and helped many companies and CEO’s like Google in Silicon Valley.

I chose the words Magnificence in the present or appearance as it captures this wonderful person. I remain very fond of Bill, as he continues his path as Chairman of Intuit and on Apple Computer’s Board helping people everyday through his essence.

Here are some words from Bill from his article in Fortune by Jennifer Reingold:

Think big with talent
Campbell believes startups often hire “early stage” people without thinking about whether they will succeed as the company grows. They should instead hire major players who know how to scale up. Once they’re in, Campbell uses a review system that measures four areas: on-the-job performance – the typical quantitative goals; peer group relationships; management/leadership, or how well you develop the people around you; and innovation/best practices.

Be honest – and accountable
“I remember him describing me as a human missile,” says Danny Shader, CEO of Jasper Wireless, who at the time was a disgruntled employee at Go Corp. Campbell, the CEO, sat him down, saying, “Here are a bunch of things you need to do to improve yourself and things that I need to do.” By talking straight with employees – and committing to helping them succeed – Campbell helps create a team dynamic.

Skip the chief operating officer
Most Campbell-led or -mentored companies (Google and Intuit, for example) have no COO. Campbell thinks the COO often takes over management details that the CEO should be deeply involved in. And COOs often end up isolated, with star managers insisting on reporting to the CEO.

Invest in the future
Campbell believes technology companies should never slack on innovation. “He is a huge advocate of having to be on the leading edge,” says Marc Andreessen, co-founder of Netscape, Opsware, and Ning. “He was always on us [at Opsware] with the budget about having to invest more in R&D.”

Empower the engineer
Campbell thinks engineers are the innovation core of any tech company. Giving engineers the freedom to create, free of marketing dictates, is critical. On Campbell’s suggestion, Intuit CEO Brad Smith gave his engineers four hours a week of unstructured time. The result: six new products in the past year.
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In closing
Bill has spent years behind the scenes in Silicon Valley as a friend, mentor and coach to many people. As  Intuit founder Scott Cook said once, “This is a story that needs to be told.” He is really a magnificent human being and someone that really helped shape and mentor my management style and the desire to give back by helping mentor and see the potential in people as future leaders.