Posts Tagged ‘Entrepreneurs’

Wednesday, September 22nd, 2010

My Letter to Steve Jobs at Apple when he was fired: What is the meaning of being a founder or The Invisble Hand

In 1985, less than 18 months after the launch of Macintosh, we all heard the stunning news inside Apple that sent shock waves throughout the company – Steve Jobs, the man behind the greatest personal computer ever built had in fact resigned from Apple in an apparent power struggle with the board. The person he had brought in – John Sculley, the marketing wiz from Pepsi was to be the new CEO.

1984

How could this be? We all had just see the future last year didn’t we? In the grainy blue and gray tones depicting the dystopian future of the brilliant George Orwell’s 1984, directed by Ridley Scott right after the masterpiece The Blade Runner and conceived by the talented Steve Hayden at Chiat/Day said “On January 24th, Apple Computer will introduce Macintosh. And you’ll see why 1984, won’t be like 1984.”

It’s interesting what we remember when things have a deep impact on us. I remember where I was. I remember the air. I remember the sounds of the people clicking away at their keyboards programming. All packaged together in what I would get to know later as shock.

Some facts here – I did not know Steve Jobs personally at all. I was very very young. Though I worked at Apple, I had never worked for him directly. I had not met him or spoken to him in 1985. Yet how could hearing the loss of this visionary have such a profound and emotional impact on me?

I would only exchange the first words directly with him 12 years later, on an Air France flight in the upper deck long after he left Apple, founded Pixar and NeXt and with some amazing karma, was back at Apple and was flying to his first keynote at Apple Expo in France as CEO of Apple again.

Steve asked me on the flight— “Do I know you? Did you work at Apple?”

To which I replied, “No you don’t, and yes I worked at Apple and stayed after you left. The company, the products and the culture you created changed my life completely. Thank you.”

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Steve would then go on and transform the company he had helped found, build insanely great products again like iPod, iPhone and iPad. And change the way we interact with devices- touch versus type.

Susan Kare, who worked for Steve—the digital graphic designer who created the UI icons of the original Macintosh, would go with Steve to NeXt continued to work with me on projects such as NetObjects and would later be one of the first founders of Glam Media.

So what about Steve Jobs leaving Apple in 1985 shocked my so deeply?

I remember sitting down and writing a letter to Steve. A letter that was sent, but in the drama that unfolded at Apple in Cupertino, probably never to be received or read. Last year,when I heard that Steve was deeply ill. and was fighting for his life, the memories of his impact resurfaced and I decided to try to remember what I felt when he first left Apple. So I did. And here it is. My letter to Steve Jobs. Originally written in 1985, transcribed from distant memory because it’s always best to say thanks for things that deeply move you and change your life forever.

Dear Steve,

As a software designer and engineer working for Apple, I was recently informed that you are leaving the company you helped found. Waves of emotion hit me when I heard this that I spent the last few days working through and the feelings that came up inside me are best summed up as—The meaning of being a Founder or The Invisible Hand.

Passion. The fire in the belly of you the founder to drive people to create  something much bigger than ourselves. Every part of Apple felt your passion for creating something great and that added to the fire in our own belly the desire to given everything we had.

Love. It is not building a product but doing something out of deep love. We said Changing the world, one person at a time, now realizing that it came from you. Great things come from the heart, you taught us to listen to it.

Courage. Giving the courage to not follow the norm and think out of the box—going against it all. Without courage, Apple could not have done all the great things we did.

Drive. Working at Apple was not a job, it was everything. Like they say in Cha-do, the Japanese Way of Tea—Give 100% of you to making tea. We could feel you were consumed by Apple, that helped awaken the parts of us that wanted to give everything we had.

Energy. The spirit of you is felt in every hallway and cubical. This essence brought us all together and gave the power that a few people could take on the world, and win.

Today, I feel the sad loss of you leaving Apple. Like an invisible hand that was once there and has suddenly been removed. Its strength will help us keep building and creating for a while, but will eventually be felt. I don’t know what happened for this to be, but Apple will be never the same without you.

From my heart, I want to thank you for this life changing experience and being a part of your company that helped transform the world.

Samir Arora

Sunday, August 16th, 2009

Magnificence in Life: my story of Bill Campbell at Apple now at Intuit

HosokawaRoshi38

Ro: Present, Appearance
Do-do:  Magnificent

Magnificence in Life: my story of Bill Campbell.

How one man helped me take the leap to do a startup

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Bill Campbell

Apple BOD

Chairman, Intuit

Former CEO Claris

Former CEO Go Corporation

EVP Apple USA, Sales & Marketing

Former Coach (In real life :) )

It all started in 1987, when I was called to fly to Ann Arbor, Michigan. One of Apple Computer’s potential large customers we were trying to convert to Macintosh Domino’s Pizza was having some problems. A big presentation was schedule for Friday, and here it was Monday of that week and things were simply not working. I was on a plane Tuesday morning- my first visit to the Domino’s campus.

Dominos pizza

It was typical, software on PC’s was still evolving, and applications for pre-web e-commerce and brand catalogs were all done as one-offs. Tuesday to Thursday was spent in this beautiful FLW Prairie Style offices working to show how Macintosh could completely change the way Domino operated.

Friday came, a beautiful sunrise hit us as we raced to finish the last 3 days and nights work. Physically exhausted, but charged we walked into the conference room. A tall man, dressed in a suit with a big smile on his face walked over to me- giving me a big hug and loud pats on the back.

“Hello Samir, I’m Bill Campbell. Thanks for the work to help Apple USA out today.”

And that’s the first time I met Bill.

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Over the years Bill became a very important mentor to me with his attitude, energy, coaching and of course the twinkle in his eyes. Probably the most important time, when I was trying to decide to do something at Apple or so a startup- Bill was at Claris as CEO. Over lunch,  I remember his words clearly to this day:

“There are only two types of companies- startups and departments of large companies. Decide what you want to be and do it 100%”

These are simple but very power words that had a deep impact on me. Coming from someone at a large corporation that had started in a garage, it really summed up what I needed thinking through. I realized I wanted to go back to my roots as an entrepreneur, and this was one of the most life changing decisions I made.

Following this period in history, Bill left Claris to become CEO of Go, as Apple did not spin-off Claris completely- it remained in Bill words, a department of a large company. Bill went on to become CEO of Go, then Intuit, and finally returned to Apple as Chairman of the Board and helped many companies and CEO’s like Google in Silicon Valley.

I chose the words Magnificence in the present or appearance as it captures this wonderful person. I remain very fond of Bill, as he continues his path as Chairman of Intuit and on Apple Computer’s Board helping people everyday through his essence.

Here are some words from Bill from his article in Fortune by Jennifer Reingold:

Think big with talent
Campbell believes startups often hire “early stage” people without thinking about whether they will succeed as the company grows. They should instead hire major players who know how to scale up. Once they’re in, Campbell uses a review system that measures four areas: on-the-job performance – the typical quantitative goals; peer group relationships; management/leadership, or how well you develop the people around you; and innovation/best practices.

Be honest – and accountable
“I remember him describing me as a human missile,” says Danny Shader, CEO of Jasper Wireless, who at the time was a disgruntled employee at Go Corp. Campbell, the CEO, sat him down, saying, “Here are a bunch of things you need to do to improve yourself and things that I need to do.” By talking straight with employees – and committing to helping them succeed – Campbell helps create a team dynamic.

Skip the chief operating officer
Most Campbell-led or -mentored companies (Google and Intuit, for example) have no COO. Campbell thinks the COO often takes over management details that the CEO should be deeply involved in. And COOs often end up isolated, with star managers insisting on reporting to the CEO.

Invest in the future
Campbell believes technology companies should never slack on innovation. “He is a huge advocate of having to be on the leading edge,” says Marc Andreessen, co-founder of Netscape, Opsware, and Ning. “He was always on us [at Opsware] with the budget about having to invest more in R&D.”

Empower the engineer
Campbell thinks engineers are the innovation core of any tech company. Giving engineers the freedom to create, free of marketing dictates, is critical. On Campbell’s suggestion, Intuit CEO Brad Smith gave his engineers four hours a week of unstructured time. The result: six new products in the past year.
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In closing
Bill has spent years behind the scenes in Silicon Valley as a friend, mentor and coach to many people. As  Intuit founder Scott Cook said once, “This is a story that needs to be told.” He is really a magnificent human being and someone that really helped shape and mentor my management style and the desire to give back by helping mentor and see the potential in people as future leaders.